I got the activation code, but it doesn't seem to activate my online account, what is wrong?

We actually offer two separate products:

  • online subscription – if you have the subscription active, you can go to page http://gardenpuzzle.com/, create your designs and upload them to our server
  • offline program – this program can be downloaded from http://gardenpuzzle.com/desktop/download . Once it is installed on your computer you should unlock it by entering the activation code. You pay only once for the program and you can use it as long as you wish.

To activate the program, please start it up, select Help→Active software… from the menu and fill in the activation code and you name (exactly as it was sent to you via email).

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